1. Job Acquisition
- Email: We encourage our customers to send their work for translation through our e-mail account at firstname.lastname@example.org or email@example.com.
- Express Courier Service: Customers can also use any of the available courier services (DHL, UPS, FedEx, etc.), and the selected courier service will deliver the work to us with no difficulty.
- Customer visits ALC: Some customers prefer to bring work to us at our premises. They are always well received and all their questions (concerning deadlines, per-page cost, etc) answered promptly and politely.
- ALC goes to customer: We are always ready at any time to go to client to pick up work from their premises when, and if, necessary. Client can call ALC at 3343-26-42 or 7592-35-07. Fax #: 3347-56-88.
2. Focal Point Designation
3. Job Processing
Once we receive work from a customer, it is registered and a receipt is issued that serves as a purchase order and as an acknowledgement that the documents have been received.
The customer signs the receipt as a sign that they have received it and agreed to all the conditions enumerated therein.